Privacy Policy

Privacy Policy for AvaCoach

Effective date: April 21, 2025

AvaCoach ("we", "our", or "us") operates the AvaCoach mobile application (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.


1. Information We Collect

We may collect and process the following types of data:

  • Personal Data: If you choose to register or interact with certain features, we may collect personal identifiers such as name, email address, or profile photo.

  • Usage Data: We collect information on how the Service is accessed and used. This may include your device's Internet Protocol address (IP address), browser type, device type, language preference, referring URL, time and date of access, and other diagnostic data.

  • Voice and Text Data: AvaCoach includes AI-driven chat and voice interactions. We may temporarily process your voice or text input to provide relevant responses. This data is not stored long-term unless needed for improving AI responses or debugging issues.


2. Use of Data

We use the collected data for various purposes:

  • To provide and maintain the Service

  • To notify you about changes to our Service

  • To allow you to participate in interactive features when you choose to do so

  • To provide customer care and support

  • To monitor usage and improve the Service

  • To detect, prevent and address technical issues


3. Sharing of Data

We do not sell or rent your personal data to third parties. We may share your data only:

  • With service providers who help us operate the app (under strict confidentiality)

  • To comply with a legal obligation

  • To protect and defend the rights or property of AvaCoach

  • To prevent or investigate possible wrongdoing in connection with the Service


4. Security of Data

We use commercially acceptable means to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use best practices, we cannot guarantee absolute security.


5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including satisfying legal, accounting, or reporting requirements.


6. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.


7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict our processing

  • Withdraw consent at any time

Please contact us to exercise these rights.


8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.


9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: support@avacoach.ai

  • By visiting our website: https://avacoach.ai

Thank you for using AvaCoach.

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